Frequently Asked Questions
Everything you need to know about our handcrafted antique-style mirrors.
How do you achieve the 'antiqued' look on your mirrors?
Each mirror undergoes a proprietary silvering and distressing process by hand. We use specific chemical oxidization techniques to create authentic-looking foxing and patina that mimics the natural aging of vintage mirrors.
Is the shipping process safe for fragile glass items?
Yes, we utilize custom-built wooden crates and high-density foam inserts for every order. We have a 99% damage-free delivery rate, but in the rare event of a breakage, we provide a full replacement at no extra cost.
Can I request a custom size or specific frame finish?
Absolutely. We specialize in bespoke commissions. You can contact our design team with your specific dimensions and preferred patina intensity to create a one-of-a-kind piece for your space.
What is your return policy for mirrored products?
We offer a 30-day return policy for all standard stock items in their original packaging. Please note that custom-sized mirrors and bespoke commissions are non-refundable once production has begun.
How should I clean and maintain my antiqued mirror?
We recommend using a soft, lint-free microfiber cloth slightly dampened with water or a mild, ammonia-free glass cleaner. Avoid abrasive chemicals that could damage the hand-finished frame or the silvering.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Klarna and Affirm for larger installations.